When you come to us to try on Wedding Gowns, you will be assigned a sales advisor who will be serving you alone. You will have a large, private fitting room, and you and your guests will be seated and offered refreshments. Please note, when you come out of the fitting room there may be other customers in the shop. Please let us know if this is a particular problem and we will try to place you in a more private area, however this may not be possible on Saturdays.
Once the dress has been chosen and has been delivered, we will store the dress free of charge and covered by insurance until the wedding. You may come and try the dress on whenever you need to, however it will be necessary to make an appointment. If required we will arrange for you to see one of our highly experienced seamstresses who will alter the dress for you. We have our own sewing room so the dress will remain on our premises at all times. Please note, there is a charge for alterations and we are happy to give you an approximate quote before the work goes ahead. You are free to take the dress to your own choice of seamstress if you wish.
If required we will hire a hooped petticoat to you at a small additional cost. We will arrange for you to have a ‘rehearsal’ in the dress, this will include how to walk, turn and sit in the dress and we will show your bridesmaids how to help you put the dress on. We will press and hand finish the dress before collection so that it is ready to wear. We will carry the dress to your car for you. After the wedding we can get your dress dry cleaned and boxed for you (at an additional charge).